Hi, I'm amelia!
I create sustainable knowledge ecosystems that
transform information into a living resource—
driving connection, learning, and lasting impact.
my skills

Knowledge Management

digital transformation

learning design

team development
Experience
automox, 2024-present
sr technical content MGR, TEam Lead
- Leading knowledge strategy to improve self-service and reduce support tickets.
- Managing content development for consistency, quality, and alignment.
- Leveraging AI and data to optimize content and enhance user engagement.
automox, 2022-2024
sr instructional designer, team lead
- Developed scalable learning solutions that align with business and user needs.
- Led content strategy and collaboration to enhance training impact.
The catholic university of america, 2021-2022
instructional designer
- Designed instructional materials and professional development for university faculty.
- Facilitated professional development workshops and training events.
The catholic university of america, 2020-2021
instructional coach
- Coached and supported educators in implementing effective instructional strategies to enhance learning outcomes.
