Hi, I'm amelia!

I create sustainable knowledge ecosystems that

transform information into a living resource—

driving connection, learning, and lasting impact.

my skills

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Knowledge Management

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digital transformation

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learning design

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team development

Experience

automox, 2024-present

sr technical content MGR, TEam Lead

  • Leading knowledge strategy to improve self-service and reduce support tickets.
  • Managing content development for consistency, quality, and alignment.
  • Leveraging AI and data to optimize content and enhance user engagement.

automox, 2022-2024

sr instructional designer, team lead

  • Developed scalable learning solutions that align with business and user needs.
  • Led content strategy and collaboration to enhance training impact.

The catholic university of america, 2021-2022

instructional designer

  • Designed instructional materials and professional development for university faculty.
  • Facilitated professional development workshops and training events.

The catholic university of america, 2020-2021

instructional coach

  • Coached and supported educators in implementing effective instructional strategies to enhance learning outcomes.
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Blog

February 7, 2025

Beyond Documentation: How AI is Revolutionizing Knowledge Management

January 10, 2025

Lessons from a Knowledge Architect: Structuring Content for Maximum Impact

December 13, 2024

From Learning to Mastery: Designing Scalable Onboarding & Enablement Programs

December 21, 2024

Strengths-Based Leadership: How Self-Awareness Transforms Teams